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EMPLOYMENT
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Quality Engineer
(Testing/Configuration Management/Technical Writing)
May 2001 - Present
Justice Systems Inc., Albuquerque, NM
- Develop and update test
plans and automated test scripts for Powerbulider/Oracle 8-based
court management system
- Design screens (200+) for
new Web-based integrated court management system
- Author online help for a new
Jury Management system
- Maintain online help for
four custom versions of software product
- Develop Test Plans, Data
Dictionaries, and Internal Procedures
Tools: Rational Test
Suite, InstallShield, Visual Source Safe, Microsoft
Office, RoboHelp, Adobe Acrobat & ImageReady
Lead Analyst, Testing &
Documentation
Nov 1999 - May 2001
Anteon Corp. at the Bureau of Indian Affairs, Albuquerque, NM
- Updated project and
requirements documentation for new Oracle 8-based facilities
management system
- Developed online help for
80+ screens using RoboHelp
- Wrote software test plans
and conducted software testing
Tools: Microsoft Office, RoboHelp, SourceSafe, Visio, SQL Plus
System Analyst/Technical Writer (Consultant)
Sep - Nov 1999
Providence Gas Co., Providence, RI
- Developed requirements
documentation for customer management and database conversion from
Access to Oracle
- Consulted with users to
design reports and screens
- Described functions to be
incorporated in the user interface
Tools: Microsoft Office
97, Visio, Oracle SQL Plus
Configuration Manager
January 1998 - June
1999
BFGoodrich Aerospace, Albuquerque, NM
- Defined software CM needs
and evaluated candidate tools
- Governed the change process
for control of all engineering design documents and CAD drawings
- Supervised a three-person CM
staff
- Instituted new procedures
for data management
- Initiated Internet and
intranet distribution of documents
- Developed new document
formats and internal procedure organization for ISO 9001 registration
efforts
Tools: Microsoft Office
97, MS Project, Foxpro, Visio, Micrografix,
HTML, Acrobat Exchange, PVCS
Technical Documentation Consultant
December 1997
Presbyterian Healthcare, Albuquerque, NM
- Developed initial document
formats for hospital billing system
Tools: Microsoft Office
97
Maintainability and Reliability
Consultant
November 1997
USAF AFOTEC, Kirtland AFB, NM
- Evaluated COBOL and SQL
components of DoD Commissary System software
Configuration Management Consultant
April 1997 -
November 1997
Phillips Lab, Kirtland AFB, NM
- Participated in the business
process analysis for the rewrite of the existing project and financial
management system
- Customized PVCS Tracker tool
to mirror the preferred development, testing, and problem reporting
system
- Assigned the daily intake of
problem reports and change requests for analysis and cost evaluation
- Coordinated releases with
developers, DBA, users, and executive staff
Tools: Microsoft Office
97, MS Project, Oracle database
Technical Writer and Configuration
Manager
March 1995 -
April 1997
Honeywell Defense Avionics Systems
- Produced all documents for
V-22 Osprey integrated avionics and aircraft cockpit display system
- Accepted, reviewed, and
archived software code using VAX CMS
- Distributed software release
media and documentation
- Managed the change process
controlling all project engineering design documents and CAD drawings
- Maintained product
as-designed configuration records
Tools: Microsoft Office,
Visio, Micrografix, VAX CMS
Technical Writer/Systems Analyst
April 1993 -
September 1994
Trawick & Associates at the TACCSF program,
Kirtland AFB, NM
- Reviewed, edited, and
updated 1500+ pages of out-of-date documentation for a battlefield
simulation system
- Interviewed software
engineers, operators, and users to verify the state of current system
- Reviewed changes with
project personnel before finalizing and publishing the documents
Tools: Microsoft Word
6.0, OCR, Print Shop
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SKILLS SYNOPSIS
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Configuration Management
- 10 years developing and
maintaining configuration documents and manuals
- 4 years managing software
configuration for government avionics development projects
- 1 Year managing application
software configuration on CRAY and IBM platforms
- 6 months maintaining an
Oracle-based MIS in a government laboratory environment
- Experience with a variety of
software management tools including VAX CMS and PVCS
Systems Analysis
- 8 years evaluating
operational requirements and designing automated systems to suit
- 5 years conducting and
managing software testing
- 2 years documenting system
performance and utilization
- Experience with SEI CMM,
MIL-STD 2167A, and ISO 9000-3 requirements
Programming and Computer Skills
- 2 years COBOL program
development, modification, and maintenance
- Formal Training and work
experience in Oracle Designer, PL/SQL, and Unix
- Daily PC user (Web
development, MS Office97, Corel WordPerfect Suite, Visio)
Technical Communications
- 13 years developing and
editing computer system requirements, manuals, and users' guides
- 8 years writing software
documentation to DoD standards
- 5 years preparing proposals
and proposal requests for military purchase and service contracts
- 2 years designing and
implementing online help systems
- 1 year developing the
documentation infrastructure leading to ISO 9001 registration
Project Management
- 5 years managing Government
technology projects with contract values to $150 million
- 4 years coordinating
telecommunications, site engineering, system installation, and user
training
- 3 years reviewing cost
information and monitoring reporting procedures and practices
- 1 year conducting on-site
reviews of contractor regulatory compliance
Personnel Supervision and Management
- 4 years managing a 20 person
team at three sites
- 3˝ years direct supervisory
experience
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EDUCATION
and
TRAINING
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MA, Computer-
Information Resources Management and Procurement and Acquisitions Management.
Webster University, 1993
BS, Business-Information
Systems, San Diego State University
Essentials of IBM
Rational Functional Tester, Java Scripting, 2007
PVCS Administrator
Training, (32 hours), 1998
Contractor Finance for
Program Managers, Defense Systems Management College, 1992
Configuration
Management, System Quality Consultants, 1991
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